Commercial Renovations

We needed renovation work completed for our business property and wanted a company that could look at the overall project rather than one isolated part. The initial assessment helped establish what work needed to be considered, and the communication throughout the project made it easier to understand what was happening. Having the different renovation requirements coordinated through one project was particularly useful for us.

One of our main concerns before starting was how the different parts of the renovation would be managed together. Promark kept us updated as the work progressed and explained relevant project details along the way. We appreciated having a clear point of contact for the renovation and knowing that supporting trades could be coordinated when required as part of the project.

The condition of the property meant we wanted the renovation assessed properly before deciding how to proceed. Promark visited the site, reviewed the existing conditions, took measurements, and considered the work involved before the project moved forward. This gave us a clearer picture of the scope and helped us discuss the renovation based on the actual property rather than trying to make decisions without a site assessment.

Communication was an important consideration for us because the renovation involved our business property. We were kept informed about the schedule and received updates as the work progressed. When we had questions about what was happening, the project information was explained clearly. That level of communication made it easier for us to stay informed without having to guess about the status of the renovation.

During our renovation, a change to the original scope needed to be discussed. We appreciated that the additional work was brought to our attention before it went ahead. We had the opportunity to understand the change and approve the extra work first. Having that conversation before the scope expanded was important to us and made the process easier to follow.

Our project involved different types of renovation work, including construction and finishing requirements. Promark coordinated the different components according to the project scope rather than requiring us to manage every part independently. We also appreciated knowing which supporting work was being handled through subcontractors. This made the responsibilities involved in the renovation clearer from our perspective.

We wanted the finished renovation work to receive proper attention rather than having the project treated as complete as soon as the main construction was done. The finishing stages and final walkthrough gave us an opportunity to review the completed work. Promark's one-year workmanship warranty was also useful information to have when deciding who we wanted to work with.

Before contacting Promark, we were unsure how a commercial renovation quote would be approached because the property had several areas that needed consideration. The site assessment helped identify the existing conditions and relevant project requirements before the scope was established. We found this more useful than trying to work from a generic renovation price because the quote could be based on the actual work being considered.